Terms and conditions

TERMS AND CONDITIONS FOR THE SALE OF PROMOTIONAL MATERIAL BY SWISS WINE

Swiss Wine Promotion (SWP) has developed a line of promotional material to support its actions and those of partners and Swiss wine producers. Some items can be obtained free of charge, others are offered at special prices reserved for entitled partners.

 

This promotional material can be acquired under the following terms and conditions:

 

1. Entitled customers

Being a member of the wine industry in Switzerland or engaged in an operation to promote Swiss wines in Switzerland or abroad.

 

2. Acceptance of conditions

An order implies acceptance of the prices and conditions of sale displayed on the day of the order. SWP reserves the right to change prices over time.

 

3. Availability

Some items may be out of print and unavailable.

In addition, SWP reserves the right to allocate long leed time items based on the availability of the moment.

Whatever the circumstances of a modification of your order you will be informed and we will ask for your agreement before sending the order.

 

4. Shipping

Shipping costs are charged at cost. They vary according to the quantities and the volume of the items shipped. SWP reserves the right to use the post office or a carrier.

 

5. Payment

An order from a foreign customer must be prepaid before being sent on the basis of a proforma invoice.

A first order by a customer based in Switzerland, which involves opening an account with SWP must be prepaid.

Once the account is opened for Swiss customers, the goods will be delivered with an invoice payable at 10 days end of the month.

 

6. Claims

In case of damage, a formal complaint (letter or email with photo if necessary) duly documented must be sent to us within 10 days of receipt of the goods. SWP reserves the right to take back and credit the damaged goods at its expense or to replace it.

 

7. Data policy

The data collected as part of a promotional material order are strictly the ones necessary to ensure the good execution of the order and verify its compliance with the present rules. The data are neither exchanged, nor sold.

The database manager at swisswine.ch can be reached via the email data@swisswine.ch.

 

8. Legal form

The place of jurisdiction is Bern.

 

 

Bern, 15.3.2017

 

For Swiss Wine Promotion

The Secretary General